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In today's episode:
Check out Evy's book: Becoming Bulletproof here: https://amzn.to/3vOnPAQ
This episode is brought to you by Evy's new course Becoming Bulletproof: How to Read People and Detect Deception. Go to https://bit.ly/3bK0buu to learn more.
Although we all know how important communication is to every relationship you have, very few have taken the time to learn how to do it well. When communication is not done well, relationships and individuals suffer, and the consequences can be far-reaching.
If there's a chance that your communication needs improvement, you've come to the right place. Grab a pen and paper, you'll want to take notes and add them to your favorite playlist to listen to again. Evy Poumpouras is a former Secret Service Agent and Unstoppable Badass, here to tell you everything you need to know about communication alongside Unstoppable Badass, Lisa Bilyeu. Spoiler alert! It's about you and the tactics you can learn and practice to improve your communication skills and build relationships. It's not about what the other person should do.
Tips for Unstoppable Women of Impact:
Build rapport
Tell the other person exactly what you're looking for
Evy's Strategies for Building Relationships
Acceptance: acknowledging what is said without trying to change it or protest.
Adaptability: able to adapt to new conditions or circumstances.
Autonomy: having the ability to make informed decisions without constraints.
Empathy: ability to see from the other person's point of view
Unstoppable communication questions to ask:
Who are you talking to ?
Who is this person?
How can I talk to this person?
What is your goal and what is the best way for you to achieve that goal?
Unstoppable key terms:
Rapport: the ability to understand and communicate with people
Mirroring: when a person imitates the way the person opposite moves, speaks or acts
Identify based motivation: where self-perception motivates you to act to achieve a goal
Instrument-based motivation: the end state is what motivates the person to act
Relationship motivation: the way two or more people are connected
Order Evy Poumpouras’ book, Becoming Bulletproof: https://amzn.to/3hDQ4e4
SHOW NOTES:
Building rapport Eva explains why building rapport is a ping-pong match for communication [0:45]
Strategies 4 ways to build relationships and get people talking and communicating [1:41]
Using Strategies Example of Using These Strategies with Close Relationships and Situations [8:07]
Basic Elements How relationship building establishes connection, trust and faith [10:23]
Close Relationships Managing relationships and these strategies with close family and friends [13:28]
Be adaptable Don't be so rigid, give people space to build relationships [16:15]
The Lisa Report Lisa shares behind-the-scenes of how she builds relationships with guests [17:51]
Get In Synchronization Identity motivation vs. instrumental motivation and establishment of cooperation [19:26]
Cooperative Zone When you find a way to move the conversation forward together [26:53]
Motivation Eva explains how to use basic motivations to synchronize and adapt [33:20]
Identity Vs. Instrumental Lisa and Eva showing you how to do it [34:03]
Choose your words thoughtfully Define the words you use, comply or resist [35:40]
“No” Improving the way you say no with compassion and without being harsh [41:38]
“Sorry” How this language diminishes you when you apologize for everything [43:13]
Pun How words land on people: powerful, silence people, provoke reactions [46:25]
Word Challenge Lisa and Eva share how different words make them feel [47:13]
QUOTES:
“When it comes to communication, rapport is king. When you have relationships, you have trust. When you have trust, you have cooperation. Evy Poumpouras [0:48]
“I have someone who gives me no confidence and I want to move this relationship forward, I do it through relationships.” Evy Poumpouras [8:00 a.m.]
“People don’t remember what you say to them, what they remember is how you make them feel.” Evy Poumpouras [26:23]
“Rather than trying to change you, I’m going to adapt to you.” Evy Poumpouras [29:23]
"Language can also diminish you and there are people whose language is littered with 'I'm sorry' and I think when you use that language when it lands on that person, it lands in a negative way for you." Evy Poumpouras [43:39]
Follow Evy Poumpouras:
Website: https://www.evypoumpouras.com/
Twitter: https://twitter.com/evypoumpouras
LinkedIn: https://www.linkedin.com/in/evypoumpouras/
Facebook: https://www.facebook.com/evypoumpouras/
Instagram: https://www.instagram.com/evypoumpouras/
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