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Chip Conley, entrepreneur, author and hospitality visionary, has left an indelible mark on the business world with his innovative approach to leadership and his transformative contributions to the hospitality industry. In this exclusive London Real interview, Chip discusses his projects, his ideas on leadership and the wisdom he has shared through his best-selling books.
Born in 1960, Chip Conley's journey to entrepreneurship began with a spirit of curiosity and a thirst for knowledge. While studying at Stanford University, Conley founded Joie de Vivre Hospitality in 1987, an innovative boutique hotel company that would redefine the hospitality landscape in the years to come. This marked the beginning of Conley's entrepreneurial journey and his commitment to creating unique and memorable customer experiences.
Under Conley's leadership, Joie de Vivre Hospitality has become synonymous with distinctive, personality-driven hotels that reflect the culture and spirit of their surroundings. Conley's innovative approach to hospitality challenged industry norms, introducing themed boutique hotels catering to diverse tastes and preferences. From artistic and avant-garde to luxurious and sophisticated, the Conley hotel portfolio celebrates individuality and sets a new standard for guest experience.
In the early 2000s, Chip Conley faced a unique challenge when he found himself in a leadership role on a team significantly younger than him. This experience inspired him to explore the concept of “Wisdom@Work” and write a best-selling book of the same name. The book, published in 2018, explores the value of intergenerational collaboration, highlighting the unique strengths each age group brings to work. Conley's ideas challenge conventional notions of leadership, emphasizing the importance of wisdom gained through experience.
In a surprising turn of events, Chip Conley found himself in the tech industry when he joined Airbnb in 2013 as head of global hospitality and strategy. As a mentor to Airbnb's young leadership team, Conley brought his decades of hospitality experience to a company that is disrupting the travel industry. Her role at Airbnb has reinforced her commitment to the principles of Wisdom@Work, fostering an environment where diverse perspectives and experiences can flourish.
Building on the themes explored in “Wisdom@Work,” Chip Conley co-founded the Modern Elder Academy (MEA) in 2018. Located in Baja California, Mexico, MEA provides a transformative experience for individuals in their 40s and 50s. beyond, providing space for reflection, learning and personal growth. The academy embraces the concept of the “modern elder,” recognizing the value of individuals who bring a blend of experience and curiosity.
Chip Conley's impact extends beyond the business world. His unique blend of entrepreneurship, mentorship and commitment to lifelong learning has made him a sought-after speaker and advisor. Conley's legacy is evident in the lives he touched, the innovative businesses he built, and the wisdom he continues to share with leaders and aspiring entrepreneurs around the world.
Chip Conley's journey from boutique hotel entrepreneur to champion of intergenerational collaboration and workplace wisdom reflects a remarkable evolution. His ability to embrace change, challenge norms, and cultivate environments in which individuals can thrive has redefined concepts of leadership and success. As a maverick entrepreneur, bestselling author, and advocate for modern seniors, Chip Conley continues to inspire individuals to lead with wisdom, curiosity, and a commitment to making a positive impact on the world.
London Real is hosted by Brian Rose.
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